About Scratch Cook BBQ 

Scratch Cook BBQ is a vibrant and exciting street food company, serving up Indian BBQ from a custom converted horse trailer.  Our core principle is to create amazing experiences for our customers with food cooked from scratch and we only use high quality ingredients with a strong focus on customer orientation.

We cook up skewers of Lamb, Chicken, Paneer (V) and Mushroom (Ve) each marinated in their own Indian spices and cooked over open fire (charcoal) on a Robata grill. This is served in biodegradable bowls of Saffron Rice, Crushed Masala Sweetcorn, Pickled Salad and Minted Yogurt sauce. All of the dishes are gluten free and we have dairy free options too.

We currently have 3 team members and due to rapid expansion, we are looking to bring on a fourth associate.

About the Role

We are looking for a dedicated, enthusiastic and engaging individual to join our team.  The ideal candidate will be passionate about food, understands the importance of good customer service and is a good communicator.

The candidate will mainly be working on the truck at event days from set-up and/or through to clean down and as a Food Truck Associate, you will be responsible for preparing and serving our dishes, taking customer orders and maintaining a clean and efficient work environment.

Event days generally fall on the weekend from Friday to Sunday and there maybe weekday events too.  From an event location perspective, we operate mainly in the West Midlands and the candidate maybe be required to make their own way there.  Where possible, Scratch Cook Social will provide transportation from, and returning to, Leamington Spa.

Prior to larger events, the associate may also be required to assist in preparing the dishes in our prep kitchen located in Leamington Spa.

Tasks & Duties: –

• Food Preparation: Prepare and serve a variety of dishes according to Scratch Cook BBQ’s recipes and standards, ensuring high quality and consistency.
• Customer Service: Greet customers, take orders, and provide excellent service, answering any questions about the menu and making recommendations.
• Food Handling: Ensure all food is prepared and handled in a safe, sanitary manner, adhering to health and safety regulations.
• Cash Handling: Operate the cash register, handle transactions, and provide correct change. Maintain accurate records of sales and inventory.
• Setup and Closing: Assist with the setup and closing of the food truck, ensuring that all equipment is clean, sanitised, and stored properly.
• Team Collaboration: Work closely with other team members to ensure smooth operation during service hours and maintain a positive work environment.
• Product Knowledge: Stay informed about our menu items, ingredients, and preparation methods to provide knowledgeable service to customers.
• Inventory Management: Monitor stock levels, report shortages, and assist with restocking and replenishing supplies as needed.
• Promotions: Assist in promoting our brand and menu through social media and direct customer engagement when required.

Skills required/Experience required: 

• Previous experience within hospitality is preferred
• Adaptable and able to work under pressure
• Excellent communication skills
• Ability to stand for extended periods of time and work in all weather conditions

Qualifications:

• Level 2 Safety and Hygiene for Catering
• FSA Food Allergy and Intolerance Training

Benefits:

• Free meals on shift
• 25 days annual leave plus Bank Holidays
• Opportunities for progression
• Full training provided
• Uniform provided